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Return & Refund Policy

When you buy from us, we want to make you completely satisfied. If for any reason you are not satisfied with the goods, you can exchange or ask for refund.

Before returning, please take time to contact our after-sale Customer Service (email address: estore@lucfashion.com ) and read our return policy carefully.

1. LUCfashion.com reserves the right to charge the handling fee for all returned products.

TIPS:Write your order number on the package,like# 2680 to make your package recognized quickly and we can refund money to you as soon as possible.

2. LUCfashion.com will confirm the information.

3.After we making sure that we sent you the wrong item, we will refund you the amount to your account which you can use for new order or inform our financial staff refund back to your ccavenue or others if you like.

Full refund
We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer's own fault cannot apply for refund.
Partial Refunds
We also offer partial refund on returned items which have some original parts missing. In such a case, the customer can only get partial refund.